mrbets Terms & Conditions — Read Before You Play

By using the mrbets website and mobile application, you confirm that you have read and accepted these Terms & Conditions in full. If you do not agree with any of the terms, please refrain from using mrbets.

Mrbets is an online entertainment betting and gaming platform. We operate under a licence issued by an international gaming authority and conduct all activities in compliance with applicable laws and regulations.

Mrbets reserves the right to amend these terms and conditions at any time, with or without prior notice. Continued use of the site after any changes constitutes acceptance of the updated terms.

To open an account with mrbets, you must meet the following requirements:

• You must be at least 18 years of age
• You must not be located in a country where online betting is prohibited by law
• All information provided at registration must be accurate and truthful
• Each individual may only register one account
• Never share your account password or login details with anyone

After registration, mrbets may request identity verification documents at any time (such as a national ID or passport). Withdrawals may be held until KYC verification is successfully completed.

The following rules apply to all betting and gameplay on mrbets:

• Once a bet is confirmed, it cannot be changed or cancelled
• If a bet is cancelled due to a technical issue, the staked amount will be refunded
• If a sports event is cancelled, the stake for that bet will be returned to your wallet
• Odds may change during live betting — the odds at the time of confirmation are final
• Mrbets reserves the right to make the final decision on any bet affected by a system error or incorrect odds
• A maximum bet limit may apply for a single event

Mrbets reserves the right to investigate any bets and accounts where match fixing, syndicate betting, or unusual betting patterns are detected.

The following rules apply to all financial transactions on mrbets:

• All deposits and withdrawals must be made through an account registered in your own name
• Payments made through third parties may be reversed
• Minimum deposit is ৳100 and minimum withdrawal is ৳300
• Your deposit amount must be wagered at least once before you can make a withdrawal
• Mrbets may request additional verification for any transaction deemed suspicious
• KYC verification is mandatory for large transactions in compliance with anti-money laundering regulations

Mrbets does not charge any fees of its own for transactions. However, your payment provider (bKash, Nagad, bank, etc.) may apply their own charges.

All bonuses and promotions on mrbets are subject to the general terms below. Individual bonuses may also carry their own specific terms.

• Bonuses can only be claimed by eligible members
• Each bonus may only be claimed once per member (welcome bonus)
• The applicable wagering requirement must be met before any bonus can be withdrawn
• Any unused bonus will be forfeited once it expires
• Withdrawals are only permitted once the wagering requirements for bonus balance bets have been fully met
• Mrbets reserves the right to modify or cancel any bonus offer at its discretion

If evidence of bonus abuse is found, the relevant bonus and any associated winnings may be forfeited and the account may be suspended.

The following activities are strictly prohibited on mrbets. Any involvement in such activities will result in permanent account closure:

• Creating or operating multiple accounts
• Registering with false information
• Manipulating the system to obtain bonuses
• Accessing or attempting to access another member's account
• Placing bets using automated software or bots
• Using the platform for money laundering or any other illegal financial activity
• Colluding with other members to exploit or manipulate the system

Mrbets may suspend or permanently close an account without prior notice under the following circumstances:

• If any evidence of Terms & Conditions violations is found
• If identity verification is not completed or false information is provided
• In cases of suspicious financial activity
• Upon court order or request by a law enforcement agency
• If bonus abuse is identified

You can contact our support team at any time to request account closure. In such cases, you will be given the opportunity to withdraw any valid balance first.

Mrbets believes betting should be a source of entertainment, not addiction. That's why we place responsible gaming at the very heart of what we do.

• You can set your own deposit limits
• You can temporarily or permanently self-exclude your account at any time
• If we notice signs of problem gambling, we may reach out to you directly
• Referrals to professional support services are available

For any dispute, please contact mrbets customer support first. Our team aims to resolve all issues within 72 hours.

• If you have a dispute regarding a bet outcome, contact support with full details in writing
• For payment disputes, please contact us with your transaction ID
• Mrbets's decisions are considered final unless overturned by a higher authority

If your issue is not resolved through customer support, you may escalate your complaint to the licensing authority. Their details are available on our License page.

If you have any questions about these Terms & Conditions or need clarification on anything, please get in touch with us:

• Email: support@mrbets.ws
• Live Chat: Via the chat icon on the right side of the site — active 24/7
• Language: Support is available in both Bengali and English
• Average Response Time: Live chat: 30 seconds | Email: 24 hours

Mrbets is committed to being transparent and honest with its members at all times. If any term seems unclear, don't hesitate to reach out and ask.